Privacy Policy
Privacy Policy – Returning Love
This Privacy Policy explains how Returning Love (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or make a purchase of our rituals, services, or products. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you use our website or purchase from us, we may collect the following information:
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Personal details you provide, such as your name, email, phone number, billing and shipping addresses.
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Ritual-related details you provide, such as names, dates of birth, photos, and other information required to perform your chosen ritual.
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Payment information (handled securely via third-party providers such as PayPal, Stripe, or your credit/debit card issuer).
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Technical data such as cookies, IP address, and browsing activity on our website.
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Any other information you voluntarily submit (e.g., via forms, contact inquiries, or email communication).
How We Use Your Information
We may use your personal information for the following purposes:
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To process and complete your orders (rituals or products).
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To perform the ritual service you have requested (using the details you provide).
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To provide proof of service, where applicable.
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To communicate with you regarding your purchase, updates, or inquiries.
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To improve our website, services, and customer experience.
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To comply with legal obligations or respond to lawful requests.
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With your consent, to send promotional updates, offers, or newsletters.
Storing and Protecting Your Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. This includes secure digital storage, restricted access, and confidentiality practices.
Information provided for rituals (e.g., names, photos, dates of birth) will only be used for the specific ritual you booked. Such data is not shared, sold, or disclosed to third parties except where necessary to complete your order (e.g., payment processing) or required by law.
Sharing of Information
We do not sell or trade your personal data. We may share limited information only in the following circumstances:
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With trusted third-party service providers (such as payment processors, delivery couriers) who assist us in fulfilling your order.
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When required by law, legal process, or to protect our legal rights.
Access & Correction
You have the right to request access to the personal data we hold about you and to request corrections if it is inaccurate or out of date. We may require verification of your identity before processing such requests.
Data Retention
We will retain your personal data only as long as necessary for business, legal, or accounting purposes. Ritual-related data (such as photos and personal details provided for rituals) may be securely deleted after the service is completed, unless required for legal or proof-of-service purposes.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and your continued use of our website or services will be deemed acceptance of the updated policy.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📧 Email: returninglovethai@gmail.com